Our woolen felt shoes are made from high-quality wool fibers that provide warmth, comfort, and durability. We prioritize using natural and sustainable materials to create a premium product for our customers.
To find the perfect fit, we recommend referring to our size chart, which can be found on the product page. It provides measurements and corresponding shoe sizes to help you select the appropriate size. If you have any additional questions or concerns about sizing, please contact our customer support team for assistance.
To ensure the longevity of your woolen felt shoes, we recommend following the care instructions provided with your purchase. In general, it’s best to gently spot clean any stains or dirt using a mild detergent and a soft brush. Avoid soaking the shoes or machine washing them, as it may cause shrinkage or damage. Allow them to air dry naturally away from direct heat sources.
While woolen felt shoes offer some resistance to light moisture, they are not designed to be fully waterproof. We recommend avoiding prolonged exposure to wet conditions, such as heavy rain or deep puddles, as it may affect the shoe’s integrity and your comfort. If your shoes do get wet, allow them to air dry completely before wearing them again.
Our woolen felt shoes are primarily designed for indoor and light outdoor use. They provide excellent insulation and comfort for casual walks, running errands, or wearing around the house. However, they may not be suitable for rigorous outdoor activities or prolonged use in harsh weather conditions.
Yes, we have a comprehensive refund/return policy in place. If your woolen felt shoes do not meet your expectations or if you need a different size, please refer to our Refund/Return Policy on our website for detailed instructions on how to initiate a return or exchange.
Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to verify if we deliver to your location. Please note that international orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient.
The delivery time will depend on your location and the shipping method selected during checkout. Once your order is processed and shipped, the estimated delivery time can range from 7 to 10 business days (depending on locations). You will receive a tracking number to monitor the progress of your shipment.
If you have any further questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help and ensure your satisfaction.